22 maj 2017 – The Inmates Are Running The Asylum

Bogen for maj 2017 er “The Inmates Are Running The Asylum” af Alan Cooper. Hvis du spekulerer over titlen, læs så undertitlen: “Why High Tech Products Drive Us Crazy and How to Restore the Sanity”.

Her kan du læse om personas, mål (goals) og scenarier og meget mere. Ja, bogen var skrevet for længe siden (fra teknologiens tidsperspektiv), men har meget relevans den dag i dag. Uhyggelig meget, vil nogle sige. Bogen skal nok skubbe tankerne i gang uanset om det er første eller anden gang du læser den.

Et ord der kan sidde fast i hovedet efter læsning er “apologist” – det er een der forsvarer noget problematisk eller kontroversiel. Fx “hvis brugerne ikke kan finde ud af det, er de nok ikke moden til at bruge det – det er jo et perfekt design.” Når du har lært det ord, bemærk hvor (uhyggelig) mange gange du forsvarer noget design eller kode, der skulle aldrig have set dagens lys!

Fra Wikipedia:

In his 1998 book, The Inmates Are Running the Asylum: Why High-Tech Products Drive Us Crazy and How to Restore the Sanity, Alan Cooper outlined his methodology, called Goal-Directed design, based on the concept that software should speed the user towards his or her ultimate goal rather than ensnare him or her in computer minutiae. In the book, Cooper introduced a new concept that he called personas as a practical interaction design tool. Based on a brief discussion in the book, personas rapidly gained popularity in the software industry due to their unusual power and effectiveness. Today, the concepts of interaction design strategy and the use of personas have been broadly adopted across the industry. Cooper directs the message of his second book to the businessperson: know your users’ goals and how to satisfy them. You need interaction design to do the thing right. Cooper advocates for integrating design into business practice in order to meet customer needs and to build better products faster by doing it right the first time.

Læs mere om personaernes oprindelse med Alan Coopers egne ord.

Nyd denne kort klip gemt på archive.org, hvor Alan Cooper fortæller hvorfor Clippy var den forkerte konklusion til noget ellers fantastisk forskning: Why People Yell at Their Computer Monitors and Hate Microsoft’s Clippy

Bestil bogen fra bla. Amazon UK. Husk at få den 2004 udgave (second edition) og ikke den fra 1998.

Bog: “The Inmates Are Running The Asylum”
Forfatter: Alan Cooper
Tid: 22 maj 2017, kl. 19.00
Sted: Trustworks, Vendersgade 4, 4. sal, København

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2 Comments

  1. Klaus Bjerager

    regner med at deltage, men det er måske 8-9 år siden jeg læste bogen!

  2. Jeg kommer!

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